Frequently Asked Questions

What can I expect from the phone screen and first few sessions?

Elevate CBT offers a free 15 minute phone consultation to help determine whether one of our therapists would be a good fit for you. After that, you will have one or two one-hour intake appointments to gather more information and provide treatment recommendations. From there, sessions are typically once a week for 45 minutes. You and your therapist will work together to identify goals for therapy, and will periodically revisit these goals to make sure you are getting what you want from therapy. Our therapists hope to provide you with the tools to “become your own therapist,” as CBT is meant to be short-term.

Do you take insurance? How do I pay for sessions? And what are your fees?

Elevate CBT does not accept insurance, but can provide statements to submit to your insurance provider in order to utilize out-of-network benefits. Payment is due at the time of the session, and we accept all major credit/debit cards as well as HSA/FSA cards. Our fees range by the level of experience of the therapist, and we prefer to discuss our specific fees in our initial phone consultation.

How long does therapy last?

Treatment length can vary greatly based on what your goals are for therapy, the complexity of your presenting concerns, and how much you throw yourself into trying out what you’re learning in therapy between sessions. At minimum, CBT is usually 3 months, and around 20 sessions is a good estimate to start seeing results. We sometimes work with clients for a year or longer, at various frequencies, based on clients’ specific needs.

Do you see clients in person? Can you work virtually with me if I’m outside of NY or NJ?

We offer in-person therapy sessions at an office in Union Square (on 13th St. and University Place), and otherwise offer online therapy to clients located in NY or NJ. Unfortunately due to licensing laws, we’re unable to work with you if you’re outside of those two states, even if you’re doing therapy online.

Good Faith Estimate Information

You have the right to receive a “Good Faith Estimate” explaining how much your medical and mental health care will cost. Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the expected charges for medical services, including psychotherapy services.

  • You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency healthcare services, including psychotherapy services.

  • You can ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule a service.

  • If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.

  • Make sure to save a copy or picture of your Good Faith Estimate.

For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises.

Other questions?

Get in touch.